social listening

Research & Insights

Social listening is a powerful mechanism for capturing customer sentiment, supporting reputation management and helping brands to understand the conversation supporting their products and services.

Understanding your audience by demographic and using granular data can help improve local-level performance.

Social listening is a powerful mechanism for capturing customer sentiment, supporting reputation management and helping brands to understand the conversation supporting their products and services.

We use in-market language resources who are trained working with a range of the latest social media monitoring, listening and categorisation tools to uncover trends, cultural insights, and competitor analysis. We are able to structure and label social engagement so it removes ambiguity and increases clarity of insight. 

We track and analyse social media conversations in multiple languages, providing you with insights into your target audience’s preferences, attitudes, and behaviours across campaign launches or always on social activity.

Choose Locaria for our language expertise, cultural awareness, and technology-driven approach. Get in touch today to learn more about how our Multilingual Social Listening service can help you expand into new markets with confidence.

Read More: 4 Mistakes That Will Hurt Engagement on Social


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