Quality Assurance
We are committed to:
1. Developing and improving the Quality Management System
2. Continually boosting the effectiveness of the Quality Management System
3. Enhancing customer satisfaction
Quality Objectives
Locaria recognises that Quality Management is an important part of our activities and is based upon a culture of continuous improvement and striving for excellence. The key objectives of our Quality Framework are closely aligned to our Values:
Locaria Value |
Quality Objective |
We Take |
Helping our clients connect and build excitement across borders and communities is our purpose. We elevate content to be equally engaging in any language, media and across channels. |
We Grow |
We continually seek opportunities across all channels and services that will drive growth and performance. By integrating in our clients’ teams, we can be consultative and deliver long lasting value. |
Celebrating Individuality |
Locaria is global by nature. We are an eclectic team. By encouraging individuality, we have a breadth of cultural resources and insights and are able to attract and retain the best talent. |
Doing Good |
Positively impacting society is very important to us. We encourage our people to invest their time, resources and energy into volunteering within the community and the environment; to ensure that we continue to build a sustainable model of philanthropy as we grow. |
With Care |
We look after each other so we can be at our best for our clients. We care about our clients’ brands and success because it allows us to create our best work. |
Through the purposeful management of quality and continuous improvement, Locaria is committed to providing an excellent service that our customers and their customers can rely on.